Client Reviews

Most importantly, she earned our trust

Our family's experience with Christel Osterstrom and Juli Ann exceeded all of our expectations. They guided us smoothly through the process from our very first meeting through closing the sale on our family home of 60+ years. We cannot say enough about how Christel (our main real estate contact) handled every detail in a professional and timely manner. She was available for our questions nights and on weekends and coordinated all of the repairs and staging. I would not hesitate to recommend her highly to anyone thinking of selling or buying. Most importantly, she earned our trust and I cannot think of anything that would have made our experience easier or more successful.

- Mr. M July 2025

Estate Sale Review: "Stopped by your estate sale at *address redacted* in Tacoma, WA today. All your workers were so friendly and so helpful. Thank you for the great experience and also for the chapstick :) "

Anonymous
June 2025

They are caring and easy to communicate with

Juli Anne and Christel, along with all their team members made our transition to Arizona so much easier. They were great. We had them do the entire move, from helping pack a pod for delivery to a grandson in Texas, set up our part of the move to Arizona, packing some items and sorting others, staging and selling the home (which with their advice and help, sold over asking within 3 days!), helped and advised as we complete all the paperwork while we were located out of state, doing an estate sale and coordinating our family picking up furniture that they were taking, also sorting & selling a very large collection of Donald Duck items. They were amazing and kept us informed all along the process. I would definitely recommend them for anyone looking to sell, but especially for seniors who are in process of downsizing or moving away, or family who need to move an elder. They are caring and easy to communicate with. Juli Anne, Christel and Team --THANK You so very much....

- Joanne S. June 2025

" As a lender, it is really nice to work with great listing agent/team who is on top of their communication, making sure the sale goes smoothly. Thank you, Juli Anne, and Team for doing a fantastic job! "

James N.
June 2025

"They Are Especially Suited To Their Senior Clients"

I used the services of Cox Gibson this past summer when I left my custom home of 25 years. All interactions with the staff were very prompt and clear. Being a widow with small support system I was concerned about contacts for repairs, staging, sale of estate items and all these fears were responsibly handled with Cox Gibson's help. All members were hardworking, detail oriented and worked hard to help me sell and move. They are especially suited to their "senior" clients and I would gladly recommend their firm.

- Carmen C.

" The team helped me sell my house and purchase a new one, and I can't put into words how amazing they were. Not only did they help us find contractors to complete the work needed, they also did small things, like take trips to the Goodwill to drop stuff off for us when we were busy. This was a huge move and a huge project and they took it on with ease. Thank you team! "

Rebecca P.
January 2025

"They Had Several Reliable Contractors Available At The Ready"

Excellent, thorough service. I live out of state, and was able to rely on the team at Cox-Gibson to quickly take care of every detail to prepare and sell my Washington condo. They were on site to coordinate the preparation and sale and keep me updated throughout the process. For the recommended minor upgrades, they had several reliable contractors available at the ready to do the work. Much appreciated! Thank you for excellence in service throughout the process. I definitely recommend the team at Cox-Gibson.

- Sherry D.

" Cox Gibson Real Estate was amazing to work with. We bought our first home and they helped us every step of the way and explained in depth when there were things we didn't understand. It was a smooth and great experience! "

Sadie E.
April 2025

"They Got Me A Good, Fair Price."

The Cox Gibson real estate group has been a lifesaver to me! For the past year or so, I have been dabling about what I should do about the house I had been living in for the past 32 years. I was, and still am, getting older and the big house I raised my kids in was getting to be more than I could handle. In passing, I found out an old acquaintance had recently became a realtor so I approached her for suggestions. Cindy and the rest of the team at Cox Gibsons worked with me to not only find a perfect new home for me to move into, but also to sell my family home. Cindy did so much in helping me over the hurdles of getting moved and settled. The group helped me sort through 32 years of collecting and sell the extra in a garage sale. Then they helped me dispose of all the things that didn't sell by taking stuff to goodwill and recycling. They got me a good, fair price and took care of all my needs and concerns. They were patient and courteous with me as I was stressing out and took care of making sure I was kept informed and understood all the paperwork and formalities. Cindy brought me to many houses, all on the peninsula, to help me find a place to move. And when we did find a place, they worked to negotiate the price to meet my budget. And like before, they made everything seem so seamless. I can't say enough about the Cox Gibson group! And I can't thank them enough for making everything happen! I would highly recommend them to anyone looking to buy or sell their home. You won't be disappointed.

- Fran F.

" Juli Anne and the Cox Gibson Group are truly everything you look for in a real estate team! From being market experts to prioritizing clients needs, they do it all! I will definitely recommend Juli Anne to anyone I know looking to buy or sell. "

Chad S.
April 2025

"It Really Set My Mind At Ease So Many Times"

Christel is a real go-getter, but what impressed me the most was the enthusiasm she had along with Juli Anne in trying to do the best for me… anytime I had a question or something I didn’t understand, or I wasn’t clear what was happening—I could text her and she’d be back to me usually immediately, at worst case in about an hour. It was clear she wasn’t just giving things off the top of her head, she knew exactly what was going on, and how to explain it to me, and it really set my mind at ease so many times. It’s really stressful moving, particularly when you’re old and can’t do as many things anymore.” “All Real Estate agents that I’ve met show enthusiasm, this was much more genuine. It’s like the group of people they’re working with, they care what happens to them.

- Richard L.

" Amazing group of people. They came in and inspected my property recommended things to be corrected to be sure that the house was in top condition before it was placed on the market. They look out for both their client and the potential buyer. Quality of service was outstanding. They staged my house beautifully. If I am ever in the market to buy or sell in Washington again I would ONLY call Cox Gibson. "

Katt O.
December 2024

"She Was Kind and Thoughtful Always"

The women in this organization have done an excellent job for my wife and I. They took care of so many details, It included all the marketing information, doing all the preparation, packing and moving us. Christal was our agent and she was such a perfect fit. She went above and beyond. She was kind and thoughtful always. “All Real Estate agents that I’ve met show enthusiasm, this was much more genuine. It’s like the group of people they’re working with, they care what happens to them.

- Frederick B.

" It was a long haul as our home was on the market for a long time. Julianne stayed vigilant and we really appreciate that. I would recommend Real Estate 55 plus. "

Mark W.
May 2025

"It Really Set My Mind At Ease So Many Times"

Christel is a real go-getter, but what impressed me the most was the enthusiasm she had along with Juli Anne in trying to do the best for me… anytime I had a question or something I didn’t understand, or I wasn’t clear what was happening—I could text her and she’d be back to me usually immediately, at worst case in about an hour. It was clear she wasn’t just giving things off the top of her head, she knew exactly what was going on, and how to explain it to me, and it really set my mind at ease so many times. It’s really stressful moving, particularly when you’re old and can’t do as many things anymore.” “All Real Estate agents that I’ve met show enthusiasm, this was much more genuine. It’s like the group of people they’re working with, they care what happens to them.

- Richard L.

" Juli Anne, and her team are amazing to work with. They took our needs and figured out how to make it happen. We were notified every step of the way and they treated us like family. They arranged the cleaning and staging of old house so we could focus on our new home. I would highly recommend Juli Anne and her team! "

Shelli K.
December 2022

"There Was Zero Obligation"

I have been meaning to write this review for several months. Maybe I procrastinated because we were moving in and getting settled and things were chaotic. Or, maybe because I wanted to make sure the review depicted how great they are. Either way, I'm glad I waited because I have had some additional experiences that I would like to share. The initial sale and purchase of our home went great. We sold crazy quick and got WAY above asking price. I can talk endlessly about how great AND fun Christel and Juli Ann both are to work with. I can also talk about how quickly they got our house market ready and went above and beyond in so many ways. All the typical things you read in realtor reviews and they all hold true for these women as well. What doesn't normally get shared is the handling of when something goes wrong after everything is signed and done and you're moved in. A month after moving in to our new home we discovered we had been given some incorrect information from our loan officer. It was an extremely unfortunate experience, at no fault of Christel or Juli Ann. The financial consequences to our family were MASSIVE. There was zero obligation, legally or morally, for these women to get involved and help us out. But they did. These women went to battle for us, advocated for us, and didn't let up until there was appropriate resolution, which we now have. They take their relationships with their clients seriously. I can confidently assure you that they will be by your side, advocating for you, every step of the way and then some. There are so many amazing realtors out there but how many of them can you say will still continue to drop everything to help, even when their role has come to an end? That's ultimately what you want. Someone who works hard and gets the job done but also someone that you can completely trust if something goes wrong. These are honorable business women with incredible integrity. I would have recommended them before our incident but now I can say I recommend them even more! You would be lucky and in great hands to be their clients.

- Fran F.

" Amazing team helped my mom purchase her dream home. They found her exactly what she needed and made the process easy as pie! We are so thankful and happy in our new home in Gig Harbor. "

Hannah N.
February 2025

"My Wife and I Will Always Be Grateful"

Cox-Gibson was referred to us by our financial advisor. From the first meeting with Juli Anne and Cindy it was a very reassuring experience. They specialize in senior clients and throughout the entire process they were very supportive. Every detail was explained thoroughly and they were personally available to answer questions, give expert advice. From beginning to end the selling of our home at a very satisfactory price was conducted without a flaw. My wife and I will always be grateful to have used their services. Our estate sale went smoothly, due to their professional assistance. You will not go wrong in selecting Cox Gibson to serve your real estate needs!

- Michael G.

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